watersign

Welcome to Suburban East Salem Water District's home web page.

Suburban East Salem Water District is a local government which operates a domestic water system. The District serves 13,500 people in the Four Corners area near State St and Lancaster Drive NE. It is located within Marion County, State of Oregon, with general boundaries extending from I-5 on the West, to Cordon Road on the East, to Center Street on the North, and Highway 22 on the South.

The District is governed by a Board of five elected Commissioners and holds regular monthly meetings which are open to the residents of the District. The Board of Commissioners employ a manager and such other employees as are required to carry on the operation of the utility. Work carried on by the District's personnel includes installing, repairing and maintaining mains, services and meters; reading meters, preparing and mailing bills, and making collections.

The water system is owned by the tax payers and water users of the district. The system is not operated for a profit; its function is that of rendering service at cost.

The District has distributed water since its formation in 1956, the water being purchased from the City of Salem. The actual source of Salem water is the Santiam River. The water is fluoridated (.08 mg/l) and chlorinated (.7 mg/l).

Suggestions and recommendations for the betterment of the system and the service rendered are welcomed.

YOUR BOARD OF COMMISSIONERS

MISSION STATEMENT

"Our mission is to provide safe potable water in adequate supply at a fair and equitable cost to the people and property served, while protecting the capital assets of the District."

OBJECTIVES

Planning, building and maintaining a water source and distribution system which provides sufficient quantities and the best possible quality of water to our customers.

Development of a rate structure which maintains a quality water system for
our customers at the least possible cost.

Recognition by the community we serve as a responsible and quality service provider.

To conduct ourselves in a manner always consistent with the Mission Statement of the District.

STRATEGIES

Involvement of members of the community in planning and policy guidance to the District.

Empowerment of District employees to provide the best possible quality of customer service.

Motivation, training and development of all District employees and associates which maximizes their individual job performance, enhances their knowledge, skills and ability, and keeps them up to date on necessary technological systems.

Creating a work environment and providing employees with sufficient resources which will enable workers to perform their jobs in a quality manner.

Maximize District services through coordination of services with other area public service providers.

Adherence to industry standards and regulatory compliance which will provide customers with assurance of the best possible water system.


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Last Update: 01/10/2012